Client: Kingfisher
Project: Activation & engagement
Tags: employee engagement, innovation

Engaging 80,000+ employees to make sustainability a £5 billion success story

 

The challenge

Make sustainability a priority across all functions of the business – driving sales and stimulating innovation.

 

What we did

We engaged Kingfisher’s operating companies, digital innovation, marketing and merchandising teams to bring their new sustainable growth plan to life.

  • Full range of communications assets including management briefing packs, ‘plan on a page’, an external stakeholder report, short films, animated GIFs and eLearning modules.

  • Compelling content and assets with a playful, engaging design identity.

  • Co-development of ‘customer problem statements’  for innovation teams to use in the product and service development.

  • Co-creation workshops with operating companies to generate ideas that would work in store for each country. 

  • Identification of opportunities to embed sustainable choices in customer marketing, range selection, visual merchandising and product labelling.

 
Kingfisher
 

Outcomes

  • Clear roadmap, action plans and content to embed the sustainability strategy at the core of the business.

  • Sales of sustainable products now generate £5 billion of the company’s £12 billion-plus annual sales.

 
Kingfisher

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